Brand new to Pirate? Here’s a guide to getting started with your account and first booking.
Need a hand? Here’s when we’re available and what the best way to get in touch for your issue:
- Open 9:00-23:30 in our studio timezones
- Best for lost property, equipment hire, parking, account issues, verification, reporting faults
- Open 24/7
- Best for location questions, equipment lists, directions, tutorials
Phone 
- Open 24/7
- Best for problems/faults if you’re at the studio or emergencies
- DE +49 800 181 2317
- IE +353 76 620 5546
- UK +44 333 241 9598
- US +1 844 274 7283